Dear Mike Castrucci Ford of Alexandria Customers,


There have seen many changes as a result of the COVID-19 pandemic, and we want to assure that we will continue serving all your automotive needs now and beyond in a safe and responsible way. Our Showroom, Service, and Parts Departments remain OPEN during this time with several adjustments to the way we operate. We have also added several new services to ensure we can help all your needs and keep customers and associates safe:

Senior/"At-Risk" Hours: Mike Castrucci Automotive reserves the hours of 8 a.m. to 9:30 a.m. for senior citizens and "At-Risk" protected customers. We welcome all other customers after 9:30 a.m. and for the remainder of our regular business hours.


Service Pick-up and Delivery: We offer service pickup and delivery if you do not wish to visit us in person. A staff professional will pick up your vehicle at your home, bring it to the dealership for maintenance, and deliver it back to your home. You can pay securely over the phone, and we will properly sanitize your vehicle as part of the process. Some exclusions may apply.


At-Home Vehicle Purchase: You have the option of making a purchase on our website, and we will deliver the vehicle to your home. You can apply for financing and receive a car appraisal online. You can finalize the transaction on the phone or via chat. A friendly sales professional will bring your vehicle to your home, along with all necessary paperwork in a sealed envelope. We will also have the vehicle properly sanitized.


At-Home Test Drives: Request a test drive, and we will bring the vehicle to your home. A product specialist also can make a "Delivery" video through FaceTime so you can view all the new features.


Drop-off Lot: We have a designated drop-off spot and overnight Key Drop that can be accessed throughout the day if you prefer to bring us your vehicle.


Online Service Scheduling: Use our convenient online schedule service form to make an appointment with us. Click here to begin the process.

We are responsibly working with guidance from federal, state, and local health agencies to limit the spread of COVID-19, so our customers and employees continue to be safe and healthy.


The Mike Castrucci Automotive team wears masks throughout the day for your safety, and we ask customers also wear a mask during their visit. We sanitize door handles, desks, phones, and other "high touch" areas at the dealership. Please be safe during the pandemic, and tell us how we can make your experience more convenient. Our Service Center currently has appointments available today.


Your patience during this unusual time is greatly appreciated. While these challenges have been unique, I can promise we will rebound from this and be stronger than ever before. Thank you for choosing Mike Castrucci Ford of Alexandria and for your patience and understanding. We stand strong, ready to serve you today!


Respectfully,

Mike Castrucci

President